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NOW HIRING: Business Process Analyst

Posted on: September 10, 2015 by Aegis General

Aegis General Insurance Agency Inc. (Aegis General), an affiliate of Aegis Security Insurance Company and subsidiary of Aegis Security, Inc., is seeking a full-time Business Process Analyst to join its growing San Diego office.

Founded in 1977, Aegis Security, Inc. offers a diversified national platform of specialty insurance programs through its insurance companies and its general agency, Aegis General.  Acquired by San Diego-based K2 Insurance Services in 2013, Aegis continues to expand its product offerings and distribution by developing new insurance programs and increasing the number and geographic diversity of its marketing and sales staff.

Aegis offers the opportunity to join an established company in growth mode.  Our pay and benefits program includes competitive salary; bonus plan; medical, dental, and vision insurance with no waiting period; paid time-off in year of hire; and 401(k) with generous employer match.

The Business Process Analyst will interface with product managers, software vendors, and operations staff, with a focus on implementing high quality personal lines insurance platforms for the organization.  Responsibilities include, but are not limited to:

  • Ensure clear definition, documentation, and communication on all aspects of the product and operational life cycle
  • Produce detailed requirements documentation for new programs, new functionality requests, bugs, and change requests
  • Complete UAT testing of new releases from vendor partners
  • Act as liaison between business users and vendor partners
  • Train users on new or enhanced systems or processes
  • Track, prioritize, and escalate issues with software vendor team
  • Strong facilitation of meetings with product, operations, and software vendor teams to drive requirements and design details

Ideally, the Business Process Analyst will have:

  • Bachelor’s degree in business or technology
  • Minimum 3 years personal lines insurance experience
  • Minimum 3 years business analyst or quality analyst experience
  • Strong understanding of personal lines portals, rating, billing, forms, underwriting, and reports
  • Strong ability to produce quality detailed work while maintaining a sense of urgency
  • Ability to manage multiple tasks and work under critical deadlines
  • Excellent written, verbal, listening, and negotiating skills
  • Conflict resolution skills
  • Strong analytical, technical, organizational and interpersonal skills
  • Flexibility to work independently and as part of a team
  • Flexibility to travel occasionally
  • General agency and/or claims experience a plus
  • Experience working with geographically dispersed teams a plus

Learn more about Aegis General at aegisgeneral.com; Aegis Security Insurance Company at aegisinsurance.com; and K2 Insurance Services at k2ins.com.  If Aegis General’s Business Process Analyst opening seems like a good fit for you, please send your resume to careers@aegisfirst.com as soon as possible.

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Posted in: Announcement blog